City of Smithville Utility Payment

Fill out the form below and click the Pay Now button once.

For help using online payments you can call 237-3282 ext 2103 or email
The City of Smithville Utilities Department.

Online Utility Payment Refund Policy

No refunds are given. Any credit due will be posted to your utility account

Please review the City of Smithville website Privacy Policy.

City Utilities Newsletter

To receive information on these services and future enhancements please subscribe to our City Utilities newsletter list below.

Automatic Monthly Payments

April 1, 2010 the City of Smithville Utility Department will start accepting ACH payments (automatic bank draft transactions). Note that there is no fee for this service. The Utility Department will debit monthly variable amounts. Credit card draft authorization customers can easily switch to the bank draft at no cost. You can download the authorization form here. To begin this service just fill out the form and drop it off at the City of Smithville Utility Department offices in City Hall along with a copy of a voided check from the account you want debited. If you have any questions call 512-237-3282 ext. 2103.

Secure Online Payment

You can pay your utility bill online at www.ci.smithville.tx.us with confidence. We have partnered with Authorize.Net a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works. The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy . www.ci.smithville.tx.us is registered with the Authorize.Net Verified Merchant Seal program

Online Payment System