Between Austin, San Antonio, Houston & Bryan/College Station
Frequently Asked Questions
Questions answered for Residents, Businesses and Visitors
Is City Hall open on weekends?
No, we are closed on Saturday and Sunday.
When do the bills go out?
The bills are sent out the last working day of every month.
How long does it take to get service up?
On Monday through Thursday, if you come in the morning then service will be done by the end of the day. If you come on Friday, service will be done on Monday.
When are the bills due?
The bills are due on the 10th of every month.
What locations do you service?
We only service inside the city limits. If you live in Indian Lake, Lake Thunderbird, etc. your service is provided by someone else.
What are the fuel rates?
The fuel rates are constantly changing.
Why is my bill so high?
Various reasons, depending on your usage for the month. For example, your bill may be higher during summer months because of air conditioning use.
When is trash pick-up?
Any time between 7am and 5pm.
What is the information for the recycling center?
The recycling center is open 24 hours. We do not take glass, but you can recycle everything else there. At this time, we do not have curbside recycling pick-up.
How do I find information on the city codes?
The city codes are not currently on the website, but may be available soon. Until then contact City Hall at 512-237-3282 and press 3 for other city services.
How do I start up utility service?
Contact City Hall at 512-237-3282 and press 1 for Utilities.
How do I find information on permits and taxes?
For permits contact City Hall at 512-237-3282 and press 3 for other city services.
For taxes contact Bastrop County Appraisal District at 512-303-1930.
How do I do business with the City of Smithville?
The City of Smithville does not have a purchasing agent, our Department Heads make their own contacts with vendors.
How do I contact the city manager?
The number is 512-237-3282, ext. 2169.
How do I report a code violation?
Call City Hall at 512-237-3282 and tell the operator you would like to report a code violation.
Tropical Storm Warning for Harvey
Tropical Storm Warning for Harvey Issued for Bastrop County - Stay Alert! 08/24/2017 While there is still uncertainty with the track, and ...read more >
BURN BAN IN EFFECT
Bastrop County Commissioners Court renewed the county-wide BURN BAN until September 26, 2017.read more >
Water Issue in Downtown Business District
TXDOT hit an 8-inch water main at the intersection of Loop 230 and Main Street late yesterday evening. City crews and TXDOT are in the process of repairing...read more >